SHIPMENT & DELIVERY
We promptly arrange domestic dispatches within one working day after verifying your payment through PayPal, Direct Debit, or other payment methods. For orders over £45, we may offer next day delivery within the UK, subject to order quantity and availability.
Please note that domestic delivery typically takes 2-3 working days, depending on your postcode, unless you opt for express delivery. Additional charges apply for express delivery.
Local Same Day Delivery:
Our commitment to serving the local community extends to providing same day delivery for groceries. Currently available in Cambridge, Huntingdon, and St Neots.
International delivery time frames vary based on local customs and postal services. Royal Mail International Economic takes 5-15 days for delivery, while Royal Mail International Tracked requires 3-7 working days. For faster delivery, we offer options such as DHL, UPS, and FedEx, which typically take 3-7 working days.
To minimize import tax, we can declare your package as "GIFT/SAMPLE," except for commercial and resale orders. In such cases, any applicable import duties, which will be lower, are your responsibility. Kindly check your government's tax rates before making a purchase. If you are an EU customer with a VAT registration, please provide us with your VAT number to exclude VAT charges.
100% MONEY BACK GUARANTEE - At Bazachi Ltd, we offer a hassle-free refund if you are not completely satisfied with our product within 30 days. No questions asked! However, for grocery items, please contact us immediately if you receive products nearing their expiry date or already expired, so we can arrange a return. Returns for other reasons will not be accepted.
If you are unhappy with your purchased items, you can request a prepaid shipping label for returning the products.