SHIPMENT & DELIVERY
All domestic dispatches will be arranged with Royal Mail within 24-72 hours once your payment is verified by PayPal, Direct Debit, or other payment methods ( except cash on delivery ). However, please kindly note that international delivery highly depends on your local customs and post service. Royal Mail International Economic: 5-15 DAYS. Royal Mail International Tracked: 3-7 DAYS. DHL/UPS/FEDEX/TNT: 3-7DAYS. International delivery depends on your choice during your check out.
To ensure you receive your delivery upon minimum tax, we can declare as "GIFT/SAMPLE", instead of shipping as cargo. In this way, any applicable import duty ( which will be lower ) will be covered by you. Please note that ALL IMPORT TAX IS CHARGED FROM YOUR LOCAL GOVERNMENT IS NOT OUR RESPONSE, so please check your government tax rate before you purchase. If you are buying from the EU and have a VAT registered please kindly let us know your VAT number so we will not charge VAT from you.
If for any reason you are not content with the item you have bought, you may return it to us within 30 days after delivery provided that the product is in its original package and undamaged. Please note our FORMAL & EVENING DRESS’ RETURN POLICY IS MAX. ONE DAY AFTER YOU RECEIVED. Please be kindly reminded that the customer is responsible for the return shipping costs. Once we receive the item and confirm it"s not damaged, your refund will be processed within 3-7 working days to your original payment method.